Product Issue
What products does Zooproxy offer?
+
-
Zooproxy provides high-quality proxy IP services worldwide, including: Dynamic Residential Traffic : real home broadband IPs, billed by traffic, unlimited IPs, suitable for crawling, data collection, survey research, etc.; Long-lasting Static ISP : fixed residential IPs, billed by IP, unlimited traffic, dedicated resources, stable long-term online, suitable for cross-border stores, social media accounts, enterprise application hosting, etc.
Does Zooproxy offer a free trial?
+
-
Some plans include a free trial. You can contact our online support to claim it for free.
What protocols does Zooproxy support?
+
-
We support HTTPS, HTTP, SOCKS5, and other proxy protocols.
Why does the IP I extracted not match the region I purchased?
+
-
Some IP lookup websites may display a different region due to differences in data sources, algorithms, and update frequencies. We use the IPinfo detection result as the standard. If you notice any discrepancy, please contact our online customer support for assistance.
Does dynamic residential traffic support automatic rotation?
+
-
Yes, two session modes are supported:
Sticky IP: The IP remains fixed for 1–120 minutes and rotates automatically upon expiration.
Rotating IP: A new IP is automatically assigned with each request.
What is a residential proxy?
+
-
A residential proxy network consists of real IP addresses provided by Internet Service Providers (ISPs). These IP addresses are associated with physical locations around the world (at the country or city level). Residential proxies isolate you from regular web traffic, acting as a buffer that protects your online activities and hides your real IP address. In essence, a residential proxy assigns an alternative IP address to the user, providing greater anonymity and flexibility for web data collection.
What are the benefits of using a residential proxy?
+
-
Using a residential proxy provides network addresses assigned by real ISPs, offering higher connection stability and making it less likely to be flagged as suspicious traffic by platforms. It can adapt to different regional network environments, providing more accurate local public information and page displays. Residential proxies also support higher concurrency for data collection tasks, improving execution efficiency. Dedicated residential proxies further reduce risks associated with multi-user sharing, ensuring a cleaner and more stable network environment.
What advantages do residential proxies have over regular proxies?
+
-
Residential proxies provide a network environment that more closely matches local ISPs, offering higher connection stability and more authentic local page rendering. They also support high-concurrency data collection, improving overall business efficiency.
Are static IPs exclusive and pure?
+
-
Yes, Zooproxy's static IPs are highly exclusive and pure. They provide dedicated, non-shared, clean native IPs with high reputation and no risk of abuse or contamination — all top-tier native residential static IPs.
Product Issues
What payment methods does Zooproxy support?
+
-
We support payment methods such as credit cards, cryptocurrencies, Alipay, and bank card transfers.